Pets eat things they shouldn’t, like their toys or a chocolate bar. Or they may jump off the bed and injure themselves. These unexpected accidents and illnesses can put a dent in your wallet. A torn ACL can cost about $3,300 to fix. Cancer treatments can easily run $5,000. Even a routine vaccination costs on average $270. So shouldn’t every member of your family have health insurance?
Pets Best pet insurance can cover illnesses, surgeries, cancer, and much more for your dog or cat. They also offer wellness coverage for routine care. Pet insurance reimburses you on your veterinary bills when your dog or cat gets sick or injured. Having a pet insurance plan allows you to focus on getting the best care for your pet without worrying about the financial burden.
Here are some other benefits of being a Pets Best customer:
Our fast and easy enrollment process means you can start protecting your pet sooner.
Address Mercer Voluntary Benefits 12421 Meredith Drive Urbandale, IA 50398 |
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Phone 1-855-408-4251 |
Hours M-F 8a-5p CT |
Email customer.service@mercer.com |
*Pet insurance coverage is offered and administered by Pets Best Insurance Services, LLC and is underwritten by American Pet Insurance Company or Independence American Insurance Company, a Delaware insurance. Please visit www.americanpetinsurance.com to review all available pet health insurance products underwritten by APIC. Rates and plan availability vary based on age, breed and location of the pet and are subject to state availability. The 5% discount applies to all BestBenefit plans except for ones issued to residents of AK, HI and TN. In WA, the Essential Wellness rider is $14/month and the BestWellness rider is $30/month.
Answers about the plan, including eligibility, options, enrollment, customer service and more.
Who is eligible?
When can I enroll?
How much will this coverage cost?
By enrolling through your employer, you’ll pay less for this coverage than you would for individual coverage you’d find on your own.
Rates vary based on your pet’s age, breed and location. You can get a quote for exact rates, however policies typically cost between $30-$60. If you have more than one pet, you can get an additional 5% discount. Additional savings if your employer facilitates payment via payroll deduction.
There are also two routine care plans available that you can add on to the base plan. The EssentialWellness plan is $16/month and the BestWellness plan is $26/month.*
*Pet insurance coverage is offered and administered by Pets Best Insurance Services, LLC and is underwritten by American Pet Insurance Company or Independence American Insurance Company, a Delaware insurance. Please visit www.americanpetinsurance.com to review all available pet health insurance products underwritten by APIC. Rates and plan availability vary based on age, breed and location of the pet and are subject to state availability. The 5% discount applies to all BestBenefit plans except for ones issued to residents of AK, HI and TN. In WA, the Essential Wellness rider is $14/month and the BestWellness rider is $30/month.
If I leave my employer, will I be able to keep my coverage?
What's not covered?
No pet insurance company covers pre-existing conditions. But, if your pet has a pre-existing condition (for example, allergies) there are still thousands of other future health issues that pet insurance covers. Visit https://www.petsbest.com/coverage for full details on coverage and exclusions.
It’s not liability insurance and it’s not life insurance for pets.
When will coverage start?
Coverage starts on your benefit start date (usually the 1st of the following month). There are no waiting periods*, so you can begin using the accident, illness and wellness coverage as soon as your plan goes into effect.
There is no contract or commitment – you can cancel anytime and Pets Best offers a 30 day money back guarantee**.
*A 6 month waiting period for cruciate ligament injuries will apply
** Not available in NY
How do I file a claim?
How does my veterinarian receive payment?
What is the 24/7 Pet Helpline and how does it work?
Are prescriptions covered under my policy?
Yes. Prescription medications to treat an accident and/or illness are covered.