Overview

Identity crime can happen to anyone — 1 in 6 Americans have been impacted by an identity crime¹ — no matter how careful you are. That’s why your company is offering you Allstate Identity Protection Pro+ Cyber as a benefit.

Allstate Identity Protection is proud to offer a broad, inclusive definition of "family" that covers everyone under your roof (or under your wallet) — no matter their age.⁴

Get comprehensive identity monitoring and fraud resolution designed to help you protect yourself and your family against today’s digital threats.

Enrollment

Start monitoring and protecting your identity.

Enroll online through our secure website.

Enroll Now

Starting October 24, 2023, you must enroll for the plan when you become eligible for benefits or during Open Enrollment in the fall. To enroll, visit the PB BenefitConnect website or call 1-888-469-7276.

Tell Me More

Enroll in Allstate Identity Protection Pro+ Cyber for $8.50 per month or $16.50 per month for coverage for the entire family.

With Allstate Identity Protection Pro+ Cyber, get identity and cyber protection features designed to help you defend yourself from today’s risks:

See and control your personal data with our unique tool, Allstate Digital Footprint^SM
Catch fraud at its earliest sign with comprehensive identity and financial monitoring
Keep tabs on your risk potential by checking your Identity Health Status
Get personalized threat insights to help you protect yourself against the latest fraud trends with Allstate Security Pro^®
Rely on cyber protection tools designed to protect against online threats such as viruses, phishing attacks, and malware on up to 5 mobile devices
- -Mobile device and app security
- -Missing and stolen device tools³
- -Safety VPN with safe browsing and phishing protection
- -Wi-Fi security
Level up personal computer security with VPN, network security, and features designed to protect against online threats such as viruses, phishing attacks, and malware

Opt for a family plan and get generous protection for loved ones including:

Coverage for your whole household, plus senior family coverage for parents, in-laws, and grandparents age 65+^4,5
Family mobile device protection for up to 10 devices with Allstate Identity Protection Pro+ Cyber⁴
Up to $2 million in expanded identity theft and ransomware² expense reimbursement⁴

Get network security and a password manager
Monitor social media accounts for signs of account takeover
Fend off scams with our robocall blocker and ad blocker
Access family digital safety tools with a family plan
Rely on tri-bureau credit monitoring and an annual tri-bureau credit report and score
Lock your TransUnion credit report in a click and get credit freeze assistance
See if your personal data has been compromised with dark web monitoring
Receive alerts for financial transactions like cash withdrawals and large purchases, to help you detect potential fraud
Eliminate worry about unraveling complex and costly fraud incidents with access to full-service remediation and resolution support
Count on up to $1 million in expense reimbursement for stolen funds and out-of-pocket costs due identity theft⁵, plus up to $1 million ransomware² expense reimbursement⁵

Contact Us

Hours M-F 8a-5p CT
Phone: 1-855-408-4251
Email employerbenefitsinquiries.service@mercer.com

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

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Who is the provider?

Allstate Identity Protection, a part of the Allstate Corporation family and companies, is a leader in identity and privacy protection. Previously known as InfoArmor, their commitment to innovation allows them to service millions of employees. Backed by a trusted name in protection, with a legacy of trust and excellence in the benefits space, they’re more dedicated than ever to helping people safeguard their data, identity, and most of all, their privacy.
How can this help me?

Identity fraud and data breaches are a growing concern for many. Allstate Identity Protection has continued to innovate their solutions to the dangers of identity theft, offering extensive monitoring and up to $1 million expense and stolen funds reimbursement.⁵ Their service provides 24/7 access to in-house experts who can fully take on remediation and restoration in the event of fraud or identity theft.
Who is eligible?

You and your family members are eligible.
When can I enroll?

Enroll anytime! Sign up year-round to begin protecting yourself and your family.
What if my employment status changes?

If you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policy’s terms and conditions. Although payroll deduction will no longer be available, you can opt for direct bank account deduction, credit card billing, or home billing. Higher rates may apply.
My bank/credit card offers identity protection. Why would I need Allstate Identity Protection?

Allstate Identity Protection invests considerable resources into developing and advancing identity theft technology, and spends hours learning how identity thieves work. This means that these identity protection services are far broader and more comprehensive than a bank or credit card, which is usually based only on credit. Not only do these services monitor it all, but also fully manage and restore your identity in the case of fraud, which means you do none of the legwork. Finally, an up to $1 million identity theft insurance policy means you don’t have to cover the costs of recovering your identity.⁵
Is it safe to give Allstate Identity Protection my information?
Allstate Identity Protection's comprehensive information security policy applies to all of its employees, consultants, contractors, and vendors:
- Your information is stored solely in an encrypted data center on non-public networks behind firewalls using network address translation and address control lists
- Security protocols enable only a limited number of professionals to access data on a need-to-know basis
- All facilities utilize the latest security measures, as well as state-of-the-art surveillance and alarm systems
If you have any questions about this identity protection service, you can contact Allstate Identity Protection at 1-800-789-2720.

¹ 2021 Identity Fraud Study, Javelin Strategy & Research

² Does not cover cyber ransom payments to hackers

³ Android devices only

⁴ Only available with a family plan. Ability to enroll in family plans is dependent on enrollment method. Allstate Identity Protection’s coverage definition can be aligned with client’s benefits eligibility. Contact your Allstate Identity Protection representative for more details.

⁵ Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Product may be updated or modified prior to availability. Certain features require additional activation.

Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.

ID Protection - Allstate Pro+ Cyber - New Content